Delete wallet/account

The wallet simply manages your private keys for you, and does not correspond with a "user account" in the typical sense of the word.

If you don't want to use the wallet anymore, you should make sure all funds have been withdrawn and uninstall the app.

We highly advise that users keep possession of the 12 word recovery phrase for their wallets, just in case yourself or someone you know accidentally sends bitcoins to one of the wallet addresses. If that happens, the recovery phrase is the only way to ever recover the bitcoins.

If you have purchased bitcoins through the app and created an account, that account is with Simplex, not with

The service on is provided by If you want to close your account with them you will need to contact the Simplex support team by submitting a ticket to